MinutePoll’s products and services are focused on giving you a competitive advantage by closing the loop between your customers, employees, and management.

While we can and will create custom solutions for your needs, we have created some basic products:

Listening Tools:
Market Track—Market analysis
Close Up—Troubled store analysis
Feedback—Employee input

Communication Tools:
Web Reporting—Secure Internet access
Verbatim—Listen to respondent’s comments
Messenger—Recorded voice messages
Instant Alert—Immediate email or fax to local manager for unacceptable scores

Monitoring & Measuring Tools:
Hospitality Monitor—Customer feedback
Service Check—Follow-up on retail transactions or events
Suggestion Box—Follow-up on employee attitudes and suggestions

MinutePoll Web Reporting is the easiest way to communicate research results and action plans to the field. Research can be presented in secure, attractive, full-color reports which are easy to use and access from any Internet browser.

Minute Poll’s reports are customized for each project. Each user has their own password which gives them access only to the reports for their specific region or unit. Managers can see any reports and can create ad hoc summary reports to examine performance in any given area and drill-down to see the details behind the summary.

All reports can be printed exactly as they appear on the screen, and depending on their format, most reports can be optionally exported to Excel or Word.