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MinutePoll specializes in automated interview and communication technologies to help you build closer links with customers and employees. Interviews can be conducted in any language over the phone using our Interactive Voice Response (IVR) system or over the Internet with our flexible Internet interviewing systems. To ensure that your customers and employees are never disappointed, we put a high priority on reliability. To keep you updated, our leading edge status reporting and postresearch project reporting capabilities provide you with custom reports available on paper, in electronic form, or by our ad hoc reporting system available from any web browser. |
You would never want to disappoint your customers or employees and neither do we.
Expecting a peak of calling? Our systems are large. We’ve easily completed 500,000 calls in a single day. And we are constantly adding capacity.
Our systems are engineered to be reliable. Every component has a backup. If anything, hardware or software, should fail, then the rest of the system will continue without any disruption in service to callers or to people we are calling.
And we house everything in a world-class server facility with 24-hour monitoring, redundant voice and data lines along with a full battery backup, and a private backup generator.