MinutePoll specializes in automated interview and communication technologies to help you build closer links with customers and employees.

Interviews can be conducted in any language over the phone using our Interactive Voice Response (IVR) system or over the Internet with our flexible Internet interviewing systems.

To ensure that your customers and employees are never disappointed, we put a high priority on reliability.

To keep you updated, our leading edge status reporting and postresearch project reporting capabilities provide you with custom reports available on paper, in electronic form, or by our ad hoc reporting system available from any web browser.

With an IVR telephone interview, respondents self-administer the interview by listening to professionally recorded questions and pressing touch-tones in response.

Surveys can be inbound—where people call a toll-free number to participate, 24 hours a day—or outbound—where we call your customers or employees or a random set of households.

Most questions in an IVR survey are closed-ended using the telephone key pad to enter responses; some are open-ended recorded voice responses which allow you or local managers to hear, in the respondent’s own words, the reasons for their choices.