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There are many reasons to enhance communication with customers and employees. Knowing what they think and what affects their satisfaction can have a direct impact on your bottom line. Our advantage is more than just our technical expertise—though five years and millions of automated interviews are substantial. And it’s more than our market research and project management experience—fifty years of working with clients can give you confidence in our skills and understanding. The MinutePoll difference comes from our ability to understand your business needs and to pull together the resources that will give you the data and direction you need to succeed. |
Automated interviewing, over the telephone and the Internet, requires some advanced capabilities to ensure that your customers and employees enjoy the experience and that the data are consistent and reliable.
To ensure that we can gather the data you need we usually build and maintain our own systems. And where high quality industry standard tools are available, we take advantage of them.
We house our computers in robust, secure facilities. This ensures that we never lose power, phone or Internet connections. This means that your customers or employees are never disappointed.
If you are curious, or want technical details...
