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| MinutePoll is a research organization specializing in automated telephone and Internet interviewing technology to bring you closer to your customers and employees. |
Customers and employees have important things to tell you.
Effective management requires ongoing, reliable, and comparable data about what is going on at the local level.
Our monitoring tools make it affordable to continuously gather customer and employee feedback at each of your locations.
Local managers can track their strong and weak areas. Regional and corporate managers can compare locations.
Tracking Tools: |
Hospitality Monitor—Customer feedback |
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Service Check—Follow-up on retail transactions or employee events |
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Suggestion Box—Follow-up on employee attitudes and suggestions |